You want your customers to read — and respond to — your customer communications. Specifically, you want them to:
- Sign up for marketing offers
- Fulfill informational requests
- Set reminders and alerts to ensure timely payments
- Manage how and when they make payments
CEDAR unlocks the data in your core systems and provides the functionality to use your data to take advantage of the self-service capabilities built into each document.
With CEDAR’s rules-based marketing tools, you can tailor your communications to send messages that will get your customers to respond.
Customers can take the appropriate action without leaving their document.
Collecting payments, presenting marketing offers, responding to customer service requests and completing complex end of term processes have never been easier or more efficient.