Going paperless is a great concept but the payoff only comes when your customers opt in — AND opt to turn off paper.
Since pioneering electronic document creation and delivery, CEDAR has worked extensively with clients to drive enrollment and adoption of this mission-critical application. From this experience base we have developed proven strategies for increasing enrollment and adoption of e-documents. We have distilled these into key training and support tools to jump start your electronic document initiatives.
CEDAR’s enrollment and adoption program includes:
- Enrollment Workshop
- Enrollment Site/CSR Enrollment Interface
- Recipient Segmentation Analysis
- Email Address Collection
- Multi-channel Enrollment Solicitation (portal, print and email)
- Telemarketing Campaign Development and Management
- Ongoing Enrollment
As part of its enrollment and adoption program, CEDAR works with each client to design a tailored program consisting of various contact strategies, media and messaging to achieve the stated project goals.