About CEDAR

Since 1993, CEDAR has been a pioneer in the development of customer communications platforms that optimize how high volume communications like bills, statements, policies and collection notices are Composed, Enhanced, Delivered, Archived, and Responded to for both printed and electronic communications.  We save companies millions of dollars in paper, postage, call center service, collections and marketing, all while improving the customer experience and increasing brand loyalty.

We have developed and deployed numerous document innovations for some of the largest companies in the world including Citizens Property Insurance Corporation, Ford Motor Company, Reliance Standard Insurance, Equifax, First Data, Volvo, and Fidelity National Information Services.



View the Ford Motor Case Study

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EBPP - Electronic Bill Presentment & Payment (EBPP) is a form of electronic billing where a company bills its customers and receives payment electronically over the Internet.[1] As the name also denotes, it addresses not only Bill Presentment, but also when applicable the process model for consumer payments to business. Paperless customer communications – save on paper and postage and enable electronic servicing and marketing capabilities   Electronic documents - An electronic document is any electronic media content (other than computer programs or system files) that are intended to be used in either an electronic form or as printed output.   Customer Communications Management is a term highlighted by research companies such as Gartner Group, CEDAR document technologies, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to advance the way that they communicate with their customers.