Portal and Data Warehouse Services

Unleashing the power in CEDAR’s advanced Communications Platform

CEDAR’s portal-based administration and user controls extend the power of our Agile Communications Platform™ across your organization. With built-in security, audit trails and single sign on (SSO), your internal users have the power to manage everything from access rights to communications content.

Business users, customer service representatives, finance and compliance departments can all take advantage of our service while maintaining consistency of your brand and messaging.

Not only does CEDAR unlock the data in your core systems, our data warehousing functions provide tracking and reporting at the transaction level, ensuring that you know how your data is being used.

Document and Communications Composition

System Generated Documents
From invoices and collections letters to marketing offers and alerts, delivered via post or electronically, CEDAR puts you in control of your brand and your message.

On-demand Letter Generation
CEDAR’s Rapid Letters makes your Customer Service Reps more productive and improves customer satisfaction.

Rules-based Marketing and Self Service
Create impactful messages that get your customers to respond.

Rapid Content Manager
Take control of the content of your customer communications.

Print and Mail Services

Print and Mail Services
Reduce print and mail costs by driving up electronic adoption while optimizing your print production processes.

Electronic Document and Communication Service

EIPP
Enable better customer interactivity, drive down costs and decrease DSO with CEDAR's EIPP system.

EBPP
Increase adoption of electronic presentment and payment when you use CEDAR's EBPP solution to deliver interactive bills via an email attachment.

Messaging and Event Driven Communications
Take advantage of two-way interactive electronic communications channels to provide timely alerts, notices and offers.

Push Delivered, Interactive PDF’s
Deliver fully personalized PDFs with the look, feel and navigational capabilities of a sophisticated website directly to individual customers' inboxes.

Portal and Data Warehouse Support Services

Portal Support
Secure, Web-based access and administration of your customized CEDAR Communications Platform

Data Warehouse Services
Secure storage, retrieval and archival of all your customer communications and transactions, regardless of originating data sources.

Electronic Form and Digital Signature Services
Drive immediate response from your customers with prefilled forms and e-signature capabilities.

end services

Go Paperless

CEDAR’s Enrollment Adoption Services will jump start your electronic communications program.

Learn more

A White Paper

Learn how improving the way you communicate with your customers from the start can build customer loyalty and boost retention. Read, "Retention Begins at the Point of Sale," a CEDAR white paper.

DOWNLOAD HERE

A Platform, Not a Package

At the core: CEDAR’s integrated platform is the key to cost effective, flexible, actionable and auditable communications.

OUR PLATFORM