"Multichannel communications, leveraged through a customer experience driven contact center, will elevate insurers that can execute now, to markeet leading status."

Karen Pauli-Bradshaw
Research Director
TowerGroup

 

Insurance Solutions

CEDAR Document Technologies provides the capabilities that property & casualty, life and health insurance companies need to create and sustain strong, positive relationships with their clients.  Our platform provides our customers with the ability to create, manage and deliver effective communications across multiple delivery channels.  Our solutions help:

Reduce Service Contacts

Provide Multichannel Delivery

Increase Contact Center Efficiency

Boost Customer Satisfaction

Increase Customer Self-Service

From quotes to ACORD and ISO forms, welcome kits, benefits contracts, billing statements and insurance agent communications to on-demand and interactive letters for use in contact centers, agent offices, or by claims personnel - CEDAR will help you reengineer your insurance customer communications and correspondence.


Enhanced Look & Feel For:

Statements & Policy Documents

Claims Correspondence

Agent Communications

Welcome Kits

Benefits Contracts

Free TowerGroup Report

Read “Property and Casualty Document Creation and Delivery: The Future of Customer Communications,” a TowerGroup white paper.

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Life & Annuities Perspective

Read "Customer Acquisition in Life and Annuities: Enhancing Customer Interactions," a Strategy Meets Action perspective.

DOWNLOAD HERE