Customer Communications Management Platform

CEDAR’s Agile Customer Communications Management platform unlocks the data in your core systems, allowing you to more effectively and efficiently compose, deliver and manage the complete suite of your mission-critical customer communications. Explore the robust set of capabilities and features of the CEDAR platform below.

CEDAR offers a Comprehensive Communication Platform delivered as a configurable set of services specifically configured to meet our clients’ needs and maximize return on investment. From core document composition, document content management, multi-channel delivery (Email, Print and Mail, website, mobile, text, fax) and response management to document archive capabilities CEDAR delivers the capabilities insurance companies need to bridge the gap between core systems and the ideal customer and agent experience. Our tools put the business in control of document and communication content changes and take the strain-o of taxed IT resources by providing all necessary support before, during, and after project implementation. 

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Drive Marketing Results

CEDAR's rules-based marketing and self-service capabilities simplify creating impactful messages that get your customers to respond.

Document Content Management

Rapid Content Manager lets your enterprise take control of the content in your communications – quickly and securely.


Push Electronic Adoption

Did you know that CEDAR’s interactive PDFs allow your customers to pay their bill or update their account – right from their inbox?