Electronic Bill Presentment & Payment (EBPP)


EBPP provides an end-to-end electronic transaction. It can improve customer service dramatically and build customer loyalty, while providing cost savings and revenue enhancement opportunities. The benefits are compelling and can be a value to your business and customers.  Ask yourself the following questions:


  • Are you dissatisfied with your Days Sales Outstanding (DSO)?
  • Are you hampered by multiple billing systems?
  • Are your customers complaining that you don't offer multichannel delivery?
  • Is your customer's experience less than stellar?


CEDAR's business-to-consumer (B2C) electronic bill presentment & payment solution lets you provide your customers with an easy-to-use portal site where they can receive, view and pay their bills.


With CEDAR's EBPP portal, you will be able to:

  • Significantly reduce costs associated with traditional print and mail billing
  • Speed up payment processing which lowers DSO
  • Provide targeted messages and promotions to your customers
  • Rapidly deploy your EBPP delivery with CEDAR's Agile Communications Platform


      

CEDAR's consumer portal homepage    Account summary page of CEDAR's consumer portal

 

With CEDAR EBPP, your customers will have:

  • Convenient access to current and past bills
  • The ability to check their bills anywhere, on any device (computer, smartphone or tablet)
  • Multiple bill payment options, making it easier to pay
  • Multiple account integration, linking multiple accounts under one master account
  • A safe, secure online billing experience , as CEDAR is PCI Level 1 compliant and SAS 70 audited



Want to learn more about how EBPP and eBilling will benefit you and your customers?

Increase Your e-Enrollment

CEDAR’s Enrollment Adoption Services will jump start your electronic communications program and drive down DSO.

Take Control of Your Documents

Increase revenue and improve customer retention and loyalty through effective transpromo messaging and cross-selling.

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Reach Customers Their Way

Read "Enabling the Next Generation of Customer Communications Technologies and Services," a Madison Advisors white paper.