Electronic Bill Presentment & Payment (EBPP)
EBPP provides an end-to-end electronic transaction. It can improve customer service dramatically and build customer loyalty, while providing cost savings and revenue enhancement opportunities. The benefits are compelling and can be a value to your business and customers. Ask yourself the following questions:
- Are you dissatisfied with your Days Sales Outstanding (DSO)?
- Are you hampered by multiple billing systems?
- Are your customers complaining that you don't offer multichannel delivery?
- Is your customer's experience less than stellar?
CEDAR's business-to-consumer (B2C) electronic bill presentment & payment solution lets you provide your customers with an easy-to-use portal site where they can receive, view and pay their bills.
With CEDAR's EBPP portal, you will be able to:
- Significantly reduce costs associated with traditional print and mail billing
- Speed up payment processing which lowers DSO
- Provide targeted messages and promotions to your customers
- Rapidly deploy your EBPP delivery with CEDAR's Agile Communications Platform
With CEDAR EBPP, your customers will have:
- Convenient access to current and past bills
- The ability to check their bills anywhere, on any device (computer, smartphone or tablet)
- Multiple bill payment options, making it easier to pay
- Multiple account integration, linking multiple accounts under one master account
- A safe, secure online billing experience , as CEDAR is PCI Level 1 compliant and SAS 70 audited
Want to learn more about how EBPP and eBilling will benefit you and your customers?