Create Impactful Messages

You want your customers to read — and respond to — your customer communications. Specifically, you want them to:

  • Sign up for marketing offers
  • Fulfill informational requests
  • Set reminders and alerts to ensure timely payments
  • Manage how and when they make payments


CEDAR unlocks the data in your core systems and provides the functionality to use your data to take advantage of the self-service capabilities built into each document.

With CEDAR's rules-based marketing tools, you can tailor your communications to send messages that will get your customers to respond.

Customers can take the appropriate action without leaving their document.

Collecting payments, presenting marketing offers, responding to customer service requests and completing complex end of term processes have never been easier or more efficient.

If you want to enable more customer self-service and increase customer satisfaction while reducing costs, come talk to CEDAR and we will show you how.

Document and Communications Composition

From invoices and collections letters to marketing offers and alerts, delivered via post or electronically, CEDAR puts you in control of your brand and your message.
CEDAR's Rapid Letters makes your Customer Service Reps more productive and improves customer satisfaction.
Create impactful messages that get your customers to respond.
Take control of the content of your customer communications.

Print and Mail Services

Reduce print and mail costs by driving up electronic adoption while optimizing your print production processes.

Electronic Document and Communication Service

Enable better customer interactivity, drive down costs and decrease DSO with CEDAR's EIPP system.
Increase adoption of electronic presentment and payment when you use CEDAR's EBPP solution to deliver interactive bills via an email attachment.
Take advantage of two-way interactive electronic communications channels to provide timely alerts, notices and offers.
Deliver fully personalized PDFs with the look, feel and navigational capabilities of a sophisticated website directly to individual customers' inboxes.

Portal and Data Warehouse Support Services

Secure, Web-based access and administration of your customized CEDAR Communications Platform
Secure storage, retrieval and archival of all your customer communications and transactions, regardless of originating data sources.
Drive immediate response from your customers with prefilled forms and e-signature capabilities.

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EIPP

Enable better customer interactivity, drive down costs and decrease DSO with CEDAR’s EIPP solution.

Take Control of Your Documents

Enable segmented, flexible marketing messaging with Rapid Content Manager.

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Turn Off Paper

Our Enrollment Adoption Program will jump start your electronic communications, reduce print and mail costs, decrease DSO and get you paid faster.

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