"Technology is not about
making things simple —
It’s about enabling more complexity."

Benn Konsynski, PhD
Professor of Business Technology
Goizueta School of Business
Emory University
CEDAR Board Member

 

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Document and Communications Composition

System Generated Documents
From invoices and collections letters to marketing offers and alerts, delivered via post or electronically, CEDAR puts you in control of your brand and your message.

On-demand Letter Generation
CEDAR’s Rapid Letters makes your Customer Service Reps more productive and improves customer satisfaction.

Rules-based Marketing and Self Service
Create impactful messages that get your customers to respond.

Rapid Content Manager
Take control of the content of your customer communications.

Print and Mail Services

Print and Mail Services
Reduce print and mail costs by driving up electronic adoption while optimizing your print production processes.

Electronic Document and Communication Service

EIPP
Enable better customer interactivity, drive down costs and decrease DSO with CEDAR's EIPP system.

EBPP
Increase adoption of electronic presentment and payment when you use CEDAR's EBPP solution to deliver interactive bills via an email attachment.

Messaging and Event Driven Communications
Take advantage of two-way interactive electronic communications channels to provide timely alerts, notices and offers.

Push Delivered, Interactive PDF’s
Deliver fully personalized PDFs with the look, feel and navigational capabilities of a sophisticated website directly to individual customers' inboxes.

Portal and Data Warehouse Support Services

Portal Support
Secure, Web-based access and administration of your customized CEDAR Communications Platform

Data Warehouse Services
Secure storage, retrieval and archival of all your customer communications and transactions, regardless of originating data sources.

Electronic Form and Digital Signature Services
Drive immediate response from your customers with prefilled forms and e-signature capabilities.

end services

 

Free TowerGroup Report

Read “Property and Casualty Document Creation and Delivery: The Future of Customer Communications,” a TowerGroup white paper.

A Platform, Not a Package

The key to cost effective, flexible, actionable and auditable communications: CEDAR's technology platform. Our platform can interface with all of your disparate enterprise systems and securely deliver the full range of customer communications and documents.

OUR PLATFORM SOLUTION

Regulatory Compliance

From PCI to SAS70 to HIPAA, industry- specific regulatory requirements can have enormous cost and flexibility implications for your communications. CEDAR delivers compliance — without drowning your customer documents.

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